Sterling Bank & Trust - About Us - Customer Service Sterling Bank offers a broad range of financial services including personal banking, small business lending, mortgages, credit cards, auto financing and investment advice. Review #2024334 is a subjective opinion of poster. The algorithm is subject to change in future. | Read 21-40 Reviews out of 18,891 I realize things are slow right now because of the Coronavirus pandemic. User's recommendation: dont go to Sterling Bank. Worse bank I have EVER dealt with. We have $30 billion in assets, and we’re poised for continued strong growth. Sterling National Bank Review: Checking, Savings, CD, Money Market and IRA Accounts. I could not determine the reason. As soon as I get my box unsealed I'm pulling all my accounts out of this bank ! Overall I would say this is an OK bank. On Saturday at 4:30 pm and tried to log in to the computer. View full Sterling National Bank overview, Contact Sterling National Bank Customer Service. I have been waiting over an hour and already made several calls. Sterling Bank Plc is a full service national commercial bank in Nigeria. Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. Accounts that are opened via www.briodirectbanking.com and marketed by BrioDirect are Sterling National Bank accounts. Sterling National Bank is an FDIC insured bank located in Pearl River and has 30539176 in assets. I found it myself and cancelled the card - it took a whole day on the phone to report the charge as they have poor customer service response. I requested an inbound ACH transfer of … It may not have been previewed, commissioned or otherwise endorsed by any of our network partners. Review #2093579 is a subjective opinion of poster. Contact Us Get in touch with us Have a complaint? Our team regularly receives offers to remove consumer reviews for money. I have a decline card im in mexico i been trying to reach you but i cant it keep saying call barring i think is that because is not a toll free number your bank. Bank of America thinks we are just a dollar sign to them to bleed the little money we have out of us. Starling Bank is registered in England and Wales as Starling Bank Limited (No. ATM system goes down too often, I called the bank and wait over 25 minutes to speak to someone, the automated system tells me to call back- even though its supposed to be 24/7. I go to the Sterling National Bank branch in West Midtown on 38th Street and 7th Avenue and I find their customer service to be OK. As of now (5:30pm after calling at 10am this morning) they still haven't fixed it, though they assure me that I was supposed to have this money in my account for the past 2 months. Well, he passed away now my box is sealed and I have to get a lawyer. Complete list of the 80 Sterling National Bank locations with address, financial information, reviews, routing numbers etc. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Horrible service at EVERY turn. There is not enough information available to create the chart. Salaries posted anonymously by Sterling Bank employees. Beware of loan offers on social media or online ads, scammers are impersonating employees of legitimate loan companies and banks. I only call them when I can't do something with their buggy automated... waiting on hold only to be dis connected not one day but two over an hour wait . Time line: 2007 Aug - HSA Checking account opened with Sterling Nation Bank. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). The bank staff are unprofessional and unethical. This trade name is used by, and refers to, Sterling National Bank, a single FDIC-insured bank. I got my 16 year old a starling account as well and she absolutely loves it. User's recommendation: Find anyother bank or Federal Credit Union. I didn't have any problems when opening savings account with BrioDirect (Sterling National Bank). They botched porting my loan over when they acquired the original bank and erroneously reported me delinquent and ruined my credit score. I have a Health Saving Account with the bank and do not really use it that frequently. We’re committed to providing the right products and services to help you coordinate every financial need.Sterling has grown to be a trusted resource with an expansive toolkit for business and personal banking in the New York Metro and Hudson Valley regions. Over 35K+ customer reviews to help you find the best bank or credit union. Click here. We are processing your message. 10/05/2020. Accessible Banking Accessibility at Sterling National Bank. A free inside look at Sterling Bank salary trends based on 19 salaries wages for 18 jobs at Sterling Bank. Its customers are served from 60 locations. Every other week there is some level of incompetence. Review #2120541 is a subjective opinion of poster. The price level of this organization is high according to consumer reviews. Do you agree with Starling Bank’s star rating? Sterling National Bank Bonuses: $225, $450 Checking Promotions … and no long queues. I have a Health Saving Account with the bank and do not really use it that frequently. Global Banking & Finance Review - Sterling National Bank Partners … Get unlimited free credit scores & reports. 17 Customer Reviews. At Sterling Bank, our customers are our number one priority. At Sterling National Bank, our promise to clients goes above and beyond our comprehensive suite of banking products and services. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. blaming this delay on the pandemic cant get thru to anyone . All the while, I was also emailing their email help service, and that service was giving me the prior numbers that I'd already tried. I have taken off 3 full days of work on the phone with them now being transferred to department after department and nobody can help me. Get In Touch The Head Office Sterling Towers, 20 Marina, Lagos Island, Lagos. Average 30 minute wait time to talk to a Customer Service Rep, If you wish that your prior post be removed, submit a notarized letter, Cannot access my own money idiots conducting maintanence all day, No customer service at all outside the bank. Review #2386556 is a subjective opinion of poster. Bank another bank. Sterling sent 2 small deposits to my checking account at another bank. It was on a Sunday. When I just called customer service hung up on me. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. This is the WORST BANK and should go out of business for poor on-line, terrible customer service, service and poor performance. They are the absolute worst bank to deal with!!! Risking my health as well as my partner who has pre-existing conditions. Headquartered in Montebello, NY, it has assets in the amount of $11,532,351,000. Customer Reviews. Thank You for Your Reply! Review #2173265 is a subjective opinion of poster. Review #1875192 is a subjective opinion of poster. A free inside look at company reviews and salaries posted anonymously by employees. Sterling Bank and Trust is a community bank offering online banking and bill pay, competitive CD and mortgage rates. Review #2119203 is a subjective opinion of poster. Recently, we've discovered a scam related to consumer loans that were applied for online through multiple marketplace websites. User's recommendation: Find another bank, poor customer service and terrible on-line service. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Review #1761956 is a subjective opinion of poster. Cant even get it fixed cause of the holiday so if i overdraft my account they will be reasonable for it...seriously this bank is not trustworthy. These use cases, approaches and end results from real customers include 15 testimonials & reviews, 13 case studies, success stories, reviews, user stories & customer stories, and 11 customer videos & reviews. Completely appalling. Check our FAQ. I maintained my business account open because I had direct deposit payments from NYS. Pissed Consumer © 2021 All Review #2054093 is a subjective opinion of poster. 09092149), 3rd floor, 2 Finsbury Avenue, London EC2M 2PP. Stay away. the account locks at least once week. Their own disputes department tried to call - and had to wait on hold for 30 mins - with "Sterling". Deposits in Sterling National Bank are insured by FDIC. I am paying off my card completely with my little savings I have so I can close my bank of america account and never give them another cent of my money. Bankrate’s ever-growing list of bank reviews is updated regularly. Rights Reserved, You Are About to Contact PissedConsumer.com. User's recommendation: No. Learn about Sterling National Bank culture, salaries, benefits, work-life balance, management, job security, and more. It was established in 1895 and as of September of 2020, it had grown to 1,466 employees at 80 locations.Sterling National Bank (NY) has an … Do you have something to say about Sterling National Bank? We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 730166. Since my move, the bank redid it's online banking system. Tried to call the after hours debt card and the person is just to answer calls and unable re-activate my card or on-line service. The card declined at the Stop and Shop Grocery store. Review #2135995 is a subjective opinion of poster. They have NO fraud detection. Review #2028414 is a subjective opinion of poster. Customer service is bad and the banking system is worst. I pick a question but the answer goes no where. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. I can't rate them low enough. Check out what 18,891 people have written so far, and share your own experience. Unable to log into on-line service. Top picks include Merrick Bank, Wells Fargo and Ally Bank. Recent recommendations regarding this business are as follows: "Don't use this bank", "No. Sterling National Bank was established on Jan. 1, 1895. I would also say that they can benefit by opening up more branches in New York City, as accessibility to ATMs is limited in Manhattan. Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. Website hosted and maintained by Dovenmuehle Mortgage Inc. Was planning to set up a business account with starling bank but today i spoke with a rude customer advisor who hanged up on me on purpose because she didn’t understand my question about what verifications checks will be carried out. I also read they are conservative so they don't get involved in the Hanky panky that you hear about other banks with more popular names. 017003270 customercare@sterling.ng (+234) 07008220000 Facebook Twitter Instagram Youtube What do you think? Poor!!!! 32 Sterling Bank and Trust reviews. The bank staff are unprofessional and unethical. Share your review. How BBB Processes Complaints and ... Sterling National Bank Response. # 1 I asked the bank to put my fathers name on my safety deposit box in case something happened to me. 3 reviews. Blog article. 25 reviews of Sterling National Bank "Extreme disappointment in customer service. Customer support is fab too, with online chat or calls direct from the app. Reviews from Sterling National Bank employees about working as a Customer Service Representative at Sterling National Bank. Also ask questions and discuss related issues here. the account locks at least once week.". Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. They welcome me when I arrive and They are rated an A+ for safety. CONS 1st 1) I started with an initial deposit of $25 which did take over a week to process. Sterling has been pretty darn good. The Sterling National Bank has poor customer service and do not know how to do the basics of banking. I do not recommend Sterling. I needed that money. They ask me make huge number for transfer fee. That same day I called, they CHARGED ME the amount instead of issuing a credit. The automated system is awful. Sterling National Bank ranks 157 of 704 in Banks category. I don't know why I need pay that huge number for transfer. Review #1948688 is a subjective opinion of poster. Review #1999238 is a subjective opinion of poster. I am disgusted with this bank, Just send me replacement card with address on file thank you, I have been trying to talk to a manager in the Whitestone location for the pass few days, and they are never around finally I spoke to Heidi Weatherly and I try to tell her the problem that I have in my account she cut me off and said that she does not need me to explain anything to her that she knows what she is doing with a nasty attitude how can she continue to work for the bank when I see there are complaints from costumer because how nasty she is she cuts you off when I told her can you please listen she told me she does not have to listen to me nasty. I think the bank could improve their online banking services for customers in order to provide the same level of service as Bank of America or CitiBank. Sterling National Bank Warwick branch is located at 18 Oakland Avenue, Warwick, NY 10990 and has been serving Orange county, New York for over 146 years. Horrible....will not work with you in any way from corporate level. I think the bank could improve their online banking services for customers in order to provide the same level of service as Bank of America or CitiBank. But ever since Sterling took over Astoria Bank, you have to wait on hold an average of 30 minutes to talk to a representative. I have been a customer for years and have the mobile app go to transfer money on this Thanksgiving day and they have deactivated my account seriously!!! During a pandamic. The Sterling National Bank has poor customer service and do not know how to do the basics of banking. What can we help you with? Please download one of these up-to-date, free and excellent browsers: Sterling acquired the bank I had my Home Equity Loan with. Sterling National Bank ranks 152 of 692 in Banks category. NEVER USE THIS BANK EVER. ", "Find another bank, poor customer service and terrible on-line service. Review #1925357 is a subjective opinion of poster. Deposits in these accounts are made with Sterling National Bank. Awful customer service. Sterling National Bank Products and Services Reviews. This rare combination of dedicated attention and extensive resources means that every client can expect extraordinary. Specialties: As a trusted neighborhood bank, Sterling Bank & Trust provides a comprehensive choice of banking solutions, innovative loan products and outstanding personal service to individuals, professionals, businesses and commercial… It is also the 72 nd largest bank in the nation. About Sterling National Bank. This site is best viewed with a current browser version. She made all kinds of excuses and said to me her phone is not working and If I get disconnected I have to call back. The verification process completed after 2 business days. Go to a smaller bank who appreciates your business. I received two personal online banking link to access my account for transaction. 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